Privacy Policy

Original content last updated: September 3, 2026.

1. General Information

This Privacy Policy explains how Meroviqo and the legal entity that operates its business, Lynkwood International Limited (together, “Meroviqo”, “we”, “us”, or “our”), collect, use, disclose, retain, and protect personal data when you visit meroviqo.com, place an order, create or use an account, subscribe to communications, contact Customer Service, or otherwise use our website and services.

For the purposes of this policy, “personal data” means information that identifies, relates to, describes, or can reasonably be linked to a natural person or household, as defined under applicable law.

2. Personal Data We Collect

Depending on how you use Meroviqo, we may collect the following categories of information:

Information You Provide to Us

  • First and last name.
  • Email address.
  • Phone number.
  • Billing address.
  • Delivery address.
  • Account or login details.
  • Selected products and cart information.
  • Order, payment, transaction, refund, and shipping information.
  • Messages to Customer Service and attachments.
  • Product reviews, survey responses, and other content you choose to submit.
  • Marketing preferences.
  • Other information you voluntarily provide.

Payment transactions are processed by authorized payment service providers. We do not knowingly store full payment card numbers on our own systems after the transaction is completed.

Information Collected Automatically

When you use our site, we and our service providers may automatically collect information such as:

  • IP address.
  • Browser and device type.
  • Operating system.
  • Device identifiers.
  • Approximate location derived from IP address.
  • Referring URL.
  • Pages visited and links clicked.
  • Search, cart, checkout, and purchase activity.
  • Dates, times, and duration of activity on the site.
  • Cookie identifiers and data from pixels, tags, and similar technologies.
  • Information about site performance, errors, and security events.

Information from Other Sources

We may receive information from e-commerce platforms, payment providers, shipping and fulfillment partners, analytics providers, advertising partners, fraud prevention providers, customer service systems, and other service providers involved in operating our store.

3. How We Use Personal Data

We may use personal data to:

  • Provide, operate, maintain, and improve our site and services.
  • Process, verify, prepare, ship, and track orders.
  • Handle payments, refunds, exchanges, and other transactions.
  • Communicate about orders, accounts, deliveries, and customer service requests.
  • Provide product information and assistance.
  • Personalize site content and the shopping experience.
  • Maintain cart and account features.
  • Send newsletters or promotional messages where permitted.
  • Measure site usage, ad performance, and customer engagement.
  • Display ads and measure their effectiveness, including interest-based advertising, where permitted.
  • Detect, investigate, and prevent fraud, abuse, security incidents, and prohibited activities.
  • Enforce our policies and agreements.
  • Comply with legal, regulatory, tax, accounting, reporting, and record-keeping obligations.
  • Establish, exercise, or defend legal claims.

4. Cookies and Similar Technologies

Meroviqo and our service providers may use cookies, pixels, tags, local storage, and similar technologies to enable the site to function and to understand how it is used.

These technologies may include:

  • Essential technologies: necessary for security and for checkout, payment, account, and cart functions.
  • Preference technologies: remember language, currency, location, and other settings.
  • Analytics technologies: help measure traffic, site performance, and user interactions.
  • Advertising technologies: help display and personalize ads, and attribute and measure their effectiveness, where permitted.

You can manage cookies in your browser settings and, where available, through our site's privacy or cookie settings. Disabling essential technologies may prevent some parts of the site from working properly.

Where required by applicable law, non-essential advertising or analytics technologies will only be used after providing the required notice or obtaining the necessary consent.

5. How We Disclose Personal Data

We may disclose personal data to service providers and other entities when reasonably necessary to operate our business, including:

  • E-commerce and web hosting providers, including Shopify.
  • Payment processors and financial institutions.
  • Courier companies, warehouses, manufacturers, and fulfillment partners.
  • Customer service and communications providers.
  • Email, SMS, and marketing providers.
  • Analytics providers.
  • Advertising and attribution partners, including AppLovin.
  • Security, fraud prevention, and technical service providers.
  • Professional advisers, such as accountants, auditors, insurers, and legal advisers.
  • Administrative authorities, regulators, courts, or law enforcement authorities, when disclosure is legally required.
  • Entities involved in a merger, financing, acquisition, restructuring, asset sale, insolvency proceeding, or other similar business transaction.

Service providers may only process the information to provide the relevant services or to the extent permitted by law and contract.

We may also use or disclose aggregated or de-identified information that cannot reasonably identify a natural person.

6. AppLovin Advertising and Measurement

We may use AppLovin advertising, attribution, analytics, pixels, cookies, scripts, or related technologies to measure advertising performance, understand interactions with our site, attribute conversions, prevent fraud, and display ads to the extent permitted by applicable law.

Information processed through these technologies may include device and browser data, IP address, cookie or advertising identifiers, page activity, ad interactions, and purchase or conversion events. We do not intend to provide AppLovin with sensitive personal data or protected health information.

Where required, we provide notice and obtain the appropriate consent before enabling non-essential AppLovin technologies. We also offer and honor applicable privacy choices relating to targeted advertising, the sale or sharing of data, and related processing.

For more information about how AppLovin collects and uses your data, visit: https://legal.applovin.com/privacy.

7. Interest-Based Advertising and Privacy Choices

We may work with advertising and analytics partners that use cookies, pixels, or similar technologies to collect information about activity on our site and on other online services. This information may be used to measure campaign performance or to display ads based on your likely interests.

We do not sell personal data for money. However, certain disclosures for targeted advertising or cross-context behavioral advertising may be considered a “sale”, “sharing”, or targeted advertising under some privacy laws.

Depending on your location, you may have the right to opt out of these activities. You can exercise the available choices through our site's cookie or privacy settings, the “Your Privacy Choices” link, if available, recognized opt-out signals sent by your browser where required by law, or by emailing service@meroviqo.com.

8. Marketing Communications

If you subscribe to promotional communications, we may send you information about products, offers, or other marketing messages to the extent permitted.

You can stop receiving promotional emails by using the unsubscribe link included in the message or by emailing service@meroviqo.com. Unsubscribing from marketing communications does not prevent us from sending necessary messages about orders, your account, security, or customer service.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, fraud prevention, legal compliance, dispute resolution, and accounting, tax, and record-keeping obligations.

Retention periods depend on the type of information, the nature of our relationship with you, and applicable legal requirements.

10. Data Security

We apply reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

No method of Internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

11. International Processing

Meroviqo operates internationally. Personal data may be processed or stored in Hong Kong, the United States, Canada, the United Kingdom, Australia, or other locations where we or our service providers operate.

Where necessary, we use appropriate safeguards for international transfers of personal data.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain information.
  • Request a copy of certain information in a portable format.
  • Restrict or object to certain processing.
  • Withdraw your consent where processing is based on it.
  • Opt out of targeted advertising or certain sales or sharing of data.
  • Appeal a decision on a privacy request, where applicable.
  • File a complaint with the competent privacy or data protection authority.

To submit a request, email service@meroviqo.com. We may need to verify your identity before responding. Authorized agents may submit requests where permitted by applicable law and after appropriate verification.

We will not unlawfully discriminate against you for exercising a privacy right available to you.

13. Children's Privacy

Our site and services are intended for adults and are not directed at minors. We do not knowingly collect personal data from children under 13 or from those who have not reached the minimum age set by applicable law.

If you believe a minor has provided us with personal data, contact service@meroviqo.com so we can investigate and, where necessary, delete that information.

14. Third-Party Sites

Our site may contain links to third-party sites or services. These entities have their own privacy and security practices. Meroviqo is not responsible for their content or privacy practices; we recommend reviewing their policies before providing information.

15. Changes to This Privacy Policy

We may modify this Privacy Policy to reflect changes in our services, technologies, business practices, or legal obligations. The modified version will be posted on this page with a new “Last updated” date.

16. Contact

If you have privacy-related questions, complaints, or requests, contact us:

Brand: Meroviqo
Email: service@meroviqo.com
Phone: +1 (213) 329-5145
Legal entity: Lynkwood International Limited
Registered office address: UNIT 903C,9/F., CAMERON COMMERCIAL CENTRE, 458-468 HENNESSY ROAD, CAUSEWAY BAY, HONG KONG